As consumers increasingly grapple with buyer's remorse, the resurgence of restocking fees at major tech retailers has become a noteworthy trend. Once a point of contention during the pandemic, the return policies at these stores are evolving again, leaving shoppers to navigate hidden costs. Here's what you need to know about restocking fees at seven prominent tech retailers as of early 2026.
Best Buy Reinstates Restocking Fees
In a surprising move, Best Buy reintroduced its restocking fees in late 2025 after a decade of waiving them for most products. Customers now face a $45 return fee for activatable devices, excluding prepaid phones, regardless of the return reason. Moreover, a 15% restocking fee applies to various products, including drones, cameras, electric micromobility devices, and projectors. Best Buy's standard return policy allows customers 14 to 15 days to return most items, while members of the Best Buy Plus or Best Buy Total programs enjoy a 60-day window. Interestingly, certain states, like Hawaii, Ohio, and South Carolina, prohibit restocking fees, meaning customers there may dodge these charges for unopened items.
For those looking to return their items without visiting a physical store, Best Buy offers free shipping on returns, providing a more convenient option for shoppers wary of in-person visits. However, it's crucial to ensure that returned items are in pristine condition, as any signs of wear could result in the fee still being applied.
Newegg's Fee Structure for Tech Enthusiasts
Newegg, a staple for tech aficionados and DIY PC builders, also imposes restocking fees on certain items. Customers have up to 90 days to return products, but a 15% restocking fee applies on select items. This fee can be a significant consideration for those purchasing high-end components or electronics. While Newegg's return policy is more forgiving than some, it still places the onus on consumers to read the fine print and understand which items incur these fees. Shoppers should be particularly cautious during high-demand seasons, when returns might spike and lead to stricter enforcement of these policies.
Additionally, Newegg's commitment to quality control means that refurbished items often come with their own set of return guidelines, adding another layer of complexity to the shopping experience. By keeping an eye on the specifics of each category, consumers can avoid unwelcome surprises when the time comes to make a return.
Micro Center and Costco Maintain Free Returns
In contrast to the trend seen at many retailers, both Micro Center and Costco have managed to uphold their policies of free returns on electronics. Micro Center allows customers to return items within 30 days without incurring a restocking fee, provided the items are in original condition and packaging. Costco, known for its customer-friendly policies, also offers a no-questions-asked return policy on electronics for a defined period, ensuring satisfaction even after the purchase.
For those who prioritize hassle-free returns, these stores stand out amidst a landscape increasingly dominated by restocking fees. However, it's worth noting that customers should still check for specific terms, as certain high-ticket items may have exceptions to the general return policy.
Amazon's Evolving Return Policies
Even retail giant Amazon, once synonymous with free returns, has begun to modify its return policies. While the company still offers a broad return window, there are instances where restocking fees may apply, particularly on electronics and high-demand items. The move reflects a broader trend among retailers to find a balance between customer satisfaction and profitability.
Amazon's approach to returns has always been customer-centric, but as the e-commerce landscape shifts, shoppers may find themselves facing fees that were previously unheard of. It's essential for consumers to stay informed about the specific conditions that might lead to restocking fees when buying from Amazon, especially during peak shopping seasons.
As the retail environment continues to adapt, consumers must remain vigilant about the policies of their favorite tech stores. Understanding the implications of restocking fees can help shoppers make informed decisions and avoid unexpected costs after a purchase.